IPP Certification Instructors

Frequently Asked Questions


How do I register?

Registration is free to take the pre-test! In order to access the free pre-test, Body of Knowledge, or certification exam, registration is required. Visit the IPP Certification Options page for more information.

Certification and Testing

Who is eligible to test for IPP certification?

Any professional with two or more years of experience working in operations or production in an organization that produced printed products is eligible. Further, the applicant must cite at least one example of a process improvement they have made for their company. IPP certification is particularly intended to validate the experience of an individual actively employed in a quality management position, but individuals with general industry experience and appropriate training in the field of quality improvement can sit for the test and achieve certification.

How do I know I have the knowledge required to pass the certification exam?

You can take a 25-question pre-test that provides similar questions to those in the actual certification exam. This test is free and accessible on this website; all you have to do is register for access. If you pass the pre-test with greater than 80% accuracy (over 20 questions answered correctly) you may be ready to take the full certification exam. However, Printing Industries of America has developed a Body of Knowledge (BOK) to help prepare individuals to successfully take the certification exam. The BOK is available for purchase, along with the certification test, from the store.

I took the pre-test. How can I tell what my score is?

After you register and complete the pre-test, you'll immediately see your score results. If you scored less than 20 questions correctly, you are encouraged to study the IPP Body of Knowledge before attempting to take the actual certification test.

How do I access the IPP certification exam?

Once purchased, you'll receive an email with information on how to access the exam in the iLearning Center, which contains the course content and the exam. If you choose to purchase the complete Body of Knowledge and Test Bundle, you will have six months to study the materials.

How many questions are on the IPP certification exam and how long should it take to complete?

The exam is timed; once started, you have 100 minutes to answer the 100 multiple-choice questions. There is no way to stop the timer, so please ensure you're ready to fully engage for the duration of the exam. Any unanswered questions will be counted as incorrect when the timer is up.

Where can the IPP certification exam be taken?

The IPP certification exam is offered online and can be taken at will. It is not a proctored exam. The exam is timed to help ensure that individuals have enough time to consider each question, but not enough time to research answers. Organizations may to choose to offer the exam to their employees in a classroom setting with a proctor on site, but it is not required for certification.

What happens once I've passed the certification exam?

You'll be notified immediately following the exam if you've passed and can claim your designation as a certified Improvement Professional in Print. Your name will be added to our online registry (you can choose to opt out of this if you wish) and you will receive a digital "IPP Certified" badge that you may add to you email signature, social media profile, or website.

What happens if I don't pass the certification exam?

If you do not pass the certification exam, you will have the option to take it again at a later date. Individuals who wish to try again can do so by purchasing a certification exam retake.

Can I get the answers to the question I missed on the certification exam?

Immediately following the exam, you will be provided with a list of the questions you missed on the certification exam, however, we will not provide the correct answers. This is to maintain the integrity of the certification program.

How long does it take to complete the IPP Certification?

6-7 hours for the course, knowledge assessments, and the final certification exam.

Body of Knowledge

What makes up the Improvement Professional in Print Body of Knowledge?

The IPP BOK includes seven self-paced online classes delivered by industry experts John Compton, Dr. Malcolm Keif, and Dr. Kevin Cooper. It also includes three books: Lean Printing: Pathway to Success; Lean Printing: Cultural Imperatives for Success; and Setup Reduction for Printers. The only way to get the entire IPP BOK is to purchase the IPP Certification Bundle, including the complete Body of Knowledge plus access to the certification test. You can purchase the online courses a la carte from the store on this website.

How long will it take for me to study the Body of Knowledge?

It should take 10-12 hours to take the seven online classes. It depends on an individual's reading speed and comprehension abilities to say how long it will take to read the three books; realistically one can get through them all with 8-10 hours of reading. So one should expect to devote a minimum of 20 hours to study the BOK materials.

Does the BOK contain everything I need to know to pass the certification test?

Over 80% of the material in the IPP certification exam is covered in the Body of Knowledge material. Since one can pass the exam with 80% correct answers, one who masters all of the material in the BOK can pass the exam. However, the testing does include some concepts that are part of Lean Management and other quality programs that may not be specifically covered in the BOK materials. Those interested in certification are required to have two years of industry experience, preferably in a quality improvement role, and must be able to cite at least one quality improvement idea or program they have implemented at their company. So we anticipate those interested in the certification would have some knowledge and experience in Lean/quality programs that would help them in the testing process. We encourage users to attend events such as Printing Industries of America's Continuous Improvement Conference where well-known quality experts discuss core quality improvement and lean concepts.

Why are the books in the BOK not available in digital format?

Because we're in the business of printing! Actually, the books will eventually be made available in online format, but for now, they are available in print only. We are dedicated to shipping the books within 48 hours of ordering the BOK. Users can get started with the online classes right away and by the time they are finished, the books will arrive.

How is shipping handled for the BOK book materials?

Orders usually ship within 48 hours. Orders for overnight delivery should be placed by phone and must be placed by noon Eastern time by calling 800-910-4283 x770. While every effort will be made to process and ship the order per your request, next-day and priority delivery is not guaranteed. Most U.S., Canadian, and Mexican orders will be shipped via ground service UPS. Shipments outside of North America will be made by UPS or another traceable service. Duty and brokerage charges are the responsibility of the customer. Please use your street address as the shipping address; we cannot deliver to a post office box.

How long will I have access to the Body of Knowledge online courses once I purchase it?

Access to the online courses is granted for one year from the time the order is placed.

Will the Body of Knowledge prepare me for a Six Sigma belt?

While the IPP BOK teaching many of the concepts that are core to the Six Sigma approach and methodology, the materials were not designed to be a primer for Six Sigma belt designations. The BOK will prepare you for the Improvement Professional in Print certification.